Lumin360™

Corporate Training Solutions

Meeting the learning and development needs of your employees is essential for an organization's success. Identifying and meeting these needs can be challenging and time consuming. This is where Lumin360™ comes in! Our suite of services empowers businesses to offer their employees the resources to build a more engaged, productive, and agile workforce. From our online learning platform and instructor-led classes to offering tailored consulting services and the ability to create customized content, the Lumin360 team is illuminating pathways toward a brighter future.

The Importance ofEmployee Development

Providing employees the resources they need to learn, grow, and develop their skills leads to increased job satisfaction, engagement, and contribution to the organization.

Career Growth

64% of Millennials and Gen Z say that professional development and career growth are significant to them. ¹

Formalized Training

57% of employers have increased the amount of formal training provided in the last 3 years.²

Employee Retention

70% of employees are more likely to stay with a company that offers job-related training and development opportunities.³

Business Agility

Strong learning cultures enable a company to be more adaptable to change and effectively respond to shifting market conditions.

Employee Productivity

Companies who invest in employee training see a 24% increase in profit margins.⁴

Engaged Employees

Companies with engaged employees outperform those without by up to 202%.⁵

¹ https://www.paychex.com/articles/human-resources/engaging-millennials-and-gen-z-in-the-workplace | ² https://files.eric.ed.gov/fulltext/ED398385.pdf | ³ https://www.shiftelearning.com/blog/statistics-value-of-employee-training-and-development | ⁴ https://www.forbes.com/sites/ryanrobinson/2019/05/03/leaders-workplace-create-time-deep-learning/ | ⁵ https://www.forbes.com/sites/forbestechcouncil

Building out and deploying a comprehensive training program, to include online and in-person resources, is time consuming and expensive. With Lumin360 and the SWBC Training & Employee Development team, we can provide a comprehensive program. Our experienced professionals can help identify goals, solutions, and delivery methods tailored to your business objectives—all for less than you would pay creating your own.

Elevate your organization withour suite of services

Lumin360 Online

Our learning platform that enables employees to engage in training at their own pace. The platform has an expertly curated course catalog covering professional development, technical skills, systems training, critical compliance topics, and more!

Lumin360 Classroom

Our instructor-led courses, both in-person and virtual training options that cater to diverse learning preferences.

Lumin360 Consulting

Consulting services tailored to your learning initiatives and goals, including custom learning strategy and solutions.

Lumin360 Curriculum

Our curriculum development and design team can create custom content, including eLearning and instructor-led training for your organization.

Key FeaturesAll the tools you need in one convenient place

Integration & Launch

Our team leverages years of experience to ease implementation. We have already built the platform, so we can customize to your needs and be ready to launch to employees in as little as 30 days.

Intuitive

Not only is the site user-friendly, so are the admin tools. All the information you and your employees need is right at your fingertips!

Accessibility

We know employees need to be able to access learning no matter their location. Lumin360 Online is available anywhere there is internet access: via computer, laptop, tablet, or mobile device.

Service

Our team of experts is here to provide unmatched service to support your system, your users, and your employee development and compliance goals.

Reporting and Analytics

Lumin360 Online has a robust reporting engine that provides standard and custom report generation, as well as data visualization. This feature makes it easy to monitor employees' development and compliance activity.

Assortment of Courses

With an expertly curated catalog of courses available within Lumin360 Online, there are relevant resources for every business and employee.

Efficiency & Effectiveness

Most courses offered are microlearning, taking less than 10 minutes to complete. This allows employees to acquire necessary knowledge quickly and enables them to apply what they've learned—enhancing retention promptly.

Custom Resources

Our team of experienced learning and development professionals work with your organization to develop and deliver custom resources—including instructor-led training classes, learning paths, and learning programs.

Lumin360 is the corporate training solution your business needs. Are you ready to get started?

Course Categories & Topics

With thousands of training courses available, Lumin360 Online has the eLearning your employees need. We are constantly updating and creating more content, so if you can't find a particular course you're looking for, just ask.

Business Skills

Accounting and Finance
Change Management
Communication
Ethics
Negotiation Skills
Project Management
Quality Management

Credit Union-Specific

Lending Compliance
Deposit Compliance
Transaction Compliance
Retail Banking
Enterprise Risk Management
Board of Directors
Credit Union Professional's Knowledge

Customer Service

Attitudes in Customer Service
Barriers to Customer Service
Building Customer Loyalty
Confrontation and Conflict
Creating a Customer Service Culture
Establishing Trust with Customers
Listening to Your Customers

Health & Wellness

Exercise
Establishing a Wellness Program
Handling Headaches
Healthy Eating
Mental Health
Best Practices Overcoming Stress
The Science of Good Sleep

HR & Regulatory Compliance

Anti-Money Laundering (Bank Secrecy Act)
Unfair, Deceptive, or Abusive Acts or Practice (UDAAP)
Cyber Security
Lending
Federal Debt Collection Practices Act
Anti-Harassment
Diversity and Inclusion
HIPAA
HR Law
Workplace Violence/Active Shooter

Information Technology

Agile/Scrum
Data Storage and Management
Cloud Computing
Cybersecurity and Security Awareness

Leadership & Management

Communication for Leaders and Managers
Conflict Resolution for Leaders and Managers
Delegation and Empowerment
Engagement and Motivation
Leadership Essentials
Leading Change
Leading Innovation and Creativity
Management Essentials
New Manager
Performance Coaching and Appraisal
Team Building

Sales

Addressing Objections
Closing Techniques
Sales Essentials
Sales Follow-Up
Speaking to Decision Makers
Managing Your Pipeline
Sales Presentations

Technical Training

Microsoft Applications
- Access
- Excel
- Outlook
- PowerPoint
- Publisher
- Word
- SharePoint

Workplace Safety

Emergency Planning
First Aid
General Safety
Driving Safety
Hazard Communication
HAZWOPER
OSHA

“We couldn't be happier working with the Lumin360 (formerly swbcU) team! The training we received on the platform was very thorough, and the platform itself is very intuitive. The customer service from the Lumin360 team has been outstanding. They make themselves available and really take time to answer any and all questions. The use of the platform for our staff is a true value add, and since it is so affordable, any size organization can take advantage.”

Dawn Dixon

Executive Director, ConnectAbility

“Child Development Schools (CDS) recently decided to expand the training opportunities for our employees and could not have chosen to partner with a better company than Lumin360 (formerly swbcU). The entire team at Lumin360 (formerly swbcU) has ensured that we feel supported as we ventured into customizing their platform, including automating our employee enrollment, customizing coursework and certificates, as well as streamlining training completions! They truly have been a key partner in our goal to elevate training and development at CDS.”

Melissa Blotter

Director Training and Development, Child Development Schools

Support

Our experienced learning and development professionals pride themselves on providing the most exceptional service to our Lumin360 clients. Whether it is creating reports, uploading training documents, creating new quizzes or assessments, training your admins, or setting up employee access, we are here to help! Our goal is to be an integral part of your learning, development, compliance, and engagement efforts.

Lumin360's suite of services pairs perfectly with all SWBC business and financial institution clients. Ask your representative about bundling opportunities.

Awards

Our award-winning Training & Employee Development team leverages over 20 years of experience to deliver the most comprehensive and cost-effective learning platform to partners and employees.

LMS Platform: Best Advance in Learning Management Technology Brandon Hall Award

The BEST Award, awarded by the Association for Talent Development

The Brandon Hall Excellence Award, awarded by the Brandon Hall Group

LearningElite awarded by Chief Learning Officer magazine

Frequently Asked Questions

Why is learning and employee development important?

By providing learning and employee development resources, your organization is investing in its employees, leading to positive outcomes for your business. Employees will be more motivated and engaged in their role and will be better prepared to perform their duties more efficiently.

What makes Lumin360 Online different?

With Lumin360 Online, all the hard work has been done for you! With one platform, you can offer a high-quality training program to your employees that includes all the functionality of a learning management system; a catalog of vetted, unique eLearning courses; the ability to upload and disperse your own resources (ex. procedural documents, eLearning courses, videos, job aids, etc.); interactive social learning engagement; an assessment and survey builder to measure learning; and a robust reporting portal complete with data-visualization tools. With Lumin360 Online, we’ve made bringing high-quality training solutions to your business affordable for less than going out on your own and investing in an LMS.

What exactly is a Learning Management System (LMS)?

An LMS is a software application or web-based technology used to assist in the learning process. Typically, an LMS provides an organization with a way to deliver training content (like eLearning or documentation), monitor employee participation, and assess performance.

Will I be able to add my own content?

With Lumin360 Online, your organization will be able to securely upload and distribute your own learning content.

How much customization is allowed?

Our learning platform allows for many customization options to match your branding guidelines. You can add your organization’s logo to the site framework, which is visible on all pages, customize the theme to include fonts, colors, and banners, and create custom completion certificates for your employees to download. In addition, users can customize their profile page to include the banner image, employee photo, and ‘subjects I'm interested in.’ They can also customize their homepage/dashboard and choose from the available gadgets.

What is the ideal size of an organization for Lumin360?

Lumin360 works with organizations of all sizes.

I'm currently in a contract with another learning provider. What are my options?

A good rule of thumb is first to check when your contract expires to determine if there are any cancellation fees. You might also contact your provider to see how flexible they are with the term. Based on this information, we can present several options to you and agree on the best course of action for your organization.

What type of training is provided to my organization’s admins?

Our team of learning technology experts provides admin training and reference materials during the implementation process, ensuring your admins know how to utilize the platform fully. Additional training and support are always available!

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