Mandy Smith | SWBC
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Mandy Smith, CPTM

Vice President Training and Employee Development
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Since joining SWBC in 2001, I have provided individuals, teams, and organizations with learning and development resources to enable them to be successful. My passion for leadership development, inclusion, motivation, communication, and performance development fuels my work towards ensuring Training and Employee Development maintains its track record of delivering custom solutions that drive results and changed behaviors.

888-246-5770
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Target Audience

SWBC employees
Businesses
Financial Institutions

Experience

15+ years

Organizations

Training Industry, Inc.

The Association for Talent Development (ATD)

The Society for Human Resource Management (SHRM)

Business Intelligence Board—Chief Learning Officer

Center for Talent Reporting (CTR)

Education

Bachelor of Science—Management
Wayland Baptist University

Certified Professional in Training Management (CPTM)
Training Industry, Inc.

CliftonStrengths Certified Coach
Gallup

Skills andExpertise

Learning & Development Leadership

Diversity, Equity and Inclusion

Leadership Development

Learning Reporting and Analytics

Learning Technology

Participant-centered curriculum development

eLearning development (traditional and microlearning)

Performance improvement

Instructional design

Performance management

Career development

Training delivery methodology

Managing the generational divide

Coaching and counseling

Competency-based learning

Corporate culture and values-based development

Compliance training

Needs analysis

Presentations

  • The Impact of Compliance Training (co-presented with Brandon Hall Group)
  • Creating a Learning Culture (The Association of Talent Development)
  • Panelist on Gender Equity in the Workplace (facilitated by LineZero, Workplace from Facebook Partner)
  • Building and Leading a Learning Organization—The Association for Talent Development
  • Epic Onboarding—New Braunfels Business University
  • Leading Change—North San Antonio Chamber of Commerce
  • Adaptive Leadership—Texas A&M San Antonio
  • Webinar – How to Create a Learning Culture that Increases Employee Productivity and Retention

Ask MeAbout

Emerging Professionals Program

SWBC Mentoring Program

Measuring Learning Impact

Learning Management Systems Design and Administration

New Hire Orientation

Leadership Development

Diversity, Equity, & Inclusion

Learning Technology

Creating a Learning Culture

Classes:
Adaptive Leadership, DiSC, FISH!, Crucial Conversations

Learn to Lead

Unconscious Bias

Contact Us

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